The decision to implement a new ERP system isn’t made in a vacuum; the ramifications of that decision will touch every part of the organization, nowhere more acutely than in the organization’s business processes. The extent to which an organization defines, manages and optimizes its business processes at the outset of an ERP implementation is […]
If you have been in the field services for a while, you’d understand how challenging it is to keep all the operations going smoothly. With direct customer interaction and technicians serving at widespread geographic locations, field service management proves to be daunting and many times vulnerable to failures and losses. The adoption of mobility powered […]
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